Frequently Asked Questions
Q: Will I have to provide a packed lunch, and if I don’t is there an extra charge?
A: No, we provide breakfast, lunch and high tea every day at no additional cost. Only when we will go on a trip you will be required to provide a packed lunch. If you would like to know more about the menu, please click on Food Menu.
Q: Do you serve organic food?
A: Currently we do not serve organic food. Please see Food Menu for more information.
Q: Do they have to wear a uniform?
A: Yes, the uniform consists of a sweatshirt in the winter priced at £11.00 each and a tee-shirt in the summer priced at £ 6.00 each.
Q: When was the nursery founded?
A: It was founded in 1989 by Mrs. S. Petgrave and Mrs. M.P. Taylor.
Q: Where can I find your latest ofsted report?
Q: Do we have to pay the full fees during the holidays?
A: Yes, the full fees have to be paid during holidays.
Q: Do I have to inform you if somebody else is collecting my child?
A: If the person is not someone who is identified on the child’s registration form, a senior senior member of staff must be informed. The person must be introduced to the member of staff or must provide proof that they are authorised to collect the child, a form of I.D. must be supplied.
Q: What if I am late to collect my child?
A: Parents are asked to ensure that all children are collected promptly at 6.00 pm. Unless there are extenuating circumstances a charge of £1.00 per five minutes period until 6.15 pm and £2.00 for every five minutes thereafter will apply.
Q: Are all the staff qualified?
A: Yes, all staff hold a recognised childcare qualification. The management and senior staff are qualified to degree level – see the staff page for more information.